Monitoring tools raise alerts. People decide what they mean. Our analysts review every alert against the account behind it, clear the false positives with a proper note and escalate the real concerns quickly.
What we review
- Transaction alerts — rapid deposits and withdrawals, minimal play, unusual amounts or payment methods.
- PEP and sanctions hits — potential matches checked and resolved, with true matches escalated.
- Adverse media — relevant negative news reviewed and recorded.
- Multi-accounting and linked accounts — shared devices, payment methods or details investigated.
- Third-party payments — deposits from payment methods that don’t belong to the player.
No alert left ageing
We work through your queues every day and report on volumes, ageing and outcomes, so your compliance team always knows where things stand.
Part of our KYC and AML service. Talk to us.